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Linc Cymru & Property Tectonics: A Data-Driven Approach to Asset Management.
Linc has partnered with Property Tectonics, utilising both their Lifespan Software and Professional Services to enhance data accuracy, compliance, and long-term asset management.
Background
Linc Cymru is a leading housing association and care provider committed to delivering high-quality homes and services across Wales. With a strong focus on decarbonisation, retrofit, and data-driven asset
management, Linc has been at the forefront of the Welsh Government’s Optimised Retrofit Programme since 2020.
As part of this strategy, Linc has partnered with Property Tectonics, utilising both their Lifespan Software and Professional Services to enhance data accuracy, compliance, and long-term asset management. This collaboration has allowed Linc to streamline workflows, improve data integrity, and ensure their housing stock is future-proofed for sustainability goals.
The Challenge: The Need for Better Data & Efficient Retrofit Management
When Senior Asset Manager Owain Israel joined Linc Cymru just over five years ago, he saw the potential of Lifespan Software but recognised that the organisation lacked confidence in its data.
At the same time, decarbonisation and retrofit became key priorities, requiring extensive data collection and analysis to secure and implement funding from the Welsh Government. This highlighted the need for a fully integrated approach, combining robust asset management software with expert surveying and retrofit services.
The Solution: A Fully Integrated Approach with Property Tectonics
Linc Cymru partnered with Property Tectonics to address both their data integrity challenges and retrofit coordination needs. By leveraging Lifespan Software and the expertise of Property Tectonics’ Professional
Services team, Linc was able to:
The Results: A More Data-Driven Organisation
With the support of Property Tectonics, Linc Cymru has successfully transformed its asset management approach, ensuring it is well positioned for compliance with the 2023 Welsh Housing Quality Standard and the team is now confident in their ability to meet new requirements:
"We now have confidence in our data, and our teams trust the system. Property Tectonics has played a huge role in helping us transition from outdated data management to a streamlined, efficient system."
Owain Israel, Senior Asset Manager, Linc Cymru
The success of this collaboration is built on a genuine partnership between Linc Cymru and Property Tectonics, with two-way communication, ongoing support, and shared innovation.
"We have a mutual partnership and as a key customer in Wales, we’ve helped Property Tectonics refine their system, and in return, they’ve given us support and guidance to ensure we’re fully utilising Lifespan’s capabilities. Lifespan Software has become a true ‘one-stop-shop’ for Linc Cymru, integrating, housing stock management, energy data and compliance tracking, retrofit coordination and PAS 2035 compliance. The combined approach of Professional Services and Lifespan Software has been a huge help in terms of resources and efficiency. Its instantaneous survey data is directly integrated into Lifespan, eliminating manual processes. We now have confidence in our data, and our teams trust the system. Property Tectonics has played a huge role in helping us transition from outdated data management to a streamlined, efficient system."
Owain Israel, Senior Asset Manager, Linc Cymru
Looking ahead, Linc Cymru hopes to continue its partnership with Property Tectonics, working together to further refine asset management processes, improve data collection methods, and support the industry wide transition to sustainable housing.
Download the full case study here
We are excited to announce that Property Tectonics (pt) will be exhibiting at Futurebuild 2025, taking place at the ExCeL London from 4th - 6th March.
What stand are we on? Stand P70G
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